Research & Publications
Publications
*denotes equal authorship
Golding, Shaun, Rian M. Hasson, Ellie J. Kyung, Linda M. Kinney, Shoshanna H. Bardach, Amanda Perry, Maureen B. Boardman, Sean R. Halloran, Samuel L. Youkilis, Kaylay A. Fay, Thomas L. Bird, Connor J. Bridges†, and Karen E. Shifferdecker (2023), “Assessing and Identifying Improvements for Lung Cancer Screening in a Rural Population: A Human Centered Design and Systems Approach,” American Journal of Medical Quality, 38 (5), 218-228.
Longoni, Chiara, Luca Cian, and Ellie J. Kyung (2023), “Algorithmic Transference: People Overgeneralize Failures of Artificial Intelligence in the Government,” Journal of Marketing Research, 60 (1), 170-88.
Kyung, Ellie J., Manoj Thomas, and Aradhna Krishna (2022), “How Political Identity Influences Covid-19 Risk Perceptions: A Model of Identity-Based Risk Perceptions,” Journal of the Association for Consumer Research, 7 (3), 316-324, https://www.journals.uchicago.edu/doi/abs/10.1086/719672.
Yael Shani Feinstein*, Ellie J. Kyung*, and Jacob Goldenberg (2022), “Speeding Away from the Here and Now: Velocity and Mental Representation,” Journal of Consumer Research, https://doi.org/10.1093/jcr/ucac004.
Thomas, Manoj* and Ellie J. Kyung* (2019), "Slider Scale or Text Box: How Response Format Shapes Responses," Journal of Consumer Research, 45 (6), 1274-1293.
Marketing Science Institute Report (2018), 18-122-08.
Kyung, Ellie J., Manoj Thomas, and Aradhna Krishna (2017), “When Bigger is Better (and When It is Not): Implicit Bias in Numeric Judgments,” Journal of Consumer Research, 44 (1), 62-79.
Kyung, Ellie J.* and Manoj Thomas* (2016), "When Remembering Disrupting Knowing: Blocking Implicit Price Memory," Journal of Marketing Research, 53 (6), 937-953..
Galak, Jeff, Joseph P. Redden, Yang Yang, and Ellie J. Kyung (2014), “How Perceptions of Temporal Distance Influence Satiation,” Journal of Experimental Social Psychology, 52, 118-123.
Kyung, Ellie J., Geeta Menon, and Yaacov Trope (2014), “Construal Level and Temporal Judgments of the Past: The Moderating Role of Knowledge,” Psychonomic Bulletin and Review, 21 (3), 734-739.
Kyung, Ellie J., Geeta Menon, and Yaacov Trope (2010), “Reconstruction of Things Past: Why Do Some Memories Feel So Close And Others So Far Away?” Journal of Experimental Social Psychology, 46 (1), 217-220.
Menon, Geeta, Ellie J. Kyung, and Nidhi Agrawal (2009), “Biases in Social Comparison: Optimism or Pessimism?” Organizational Behavior and Human Decision Processes, 108 (1), 39-52.
Rayport, Jeffrey F., Bernard J. Jaworski, and Ellie J. Kyung (2005), “Best Face Forward: Improving Companies’ Service Interfaces with Customers,” Journal of Interactive Marketing, 19 (4), 67-80.
Working Papers in Progress
Ding, Yu and Ellie J. Kyung, “Time Flies…But Only When the Speed is ‘Just Right’: How Animation Speed Affects Perceived Waiting Time and the Online Customer Experience,” under review (for 3rd round), Journal of Consumer Research
Shalev, Edith, Meyrav Shoham, Ellie J. Kyung, and Coby Morvinski, "How Aggregate Reviewer Sentiment Affects Consumer Followership: The Diverging Roles of Likeability versus Credibility," under revision (for 3rd round), Journal of Consumer Research
Kyung, Ellie J., Manoj Thomas, and Aradhna Krishna, “The Scale Orientation Effect: The Intuitiveness of Horizontal and Vertical Scales,” under revision (for 3rd round), Journal of Consumer Research
Pleskac, Tim, Ellie J. Kyung, Gretchen Chapman, and Oleg Urminsky, “Blinded versus Unblinded Review: A Field Study Comparing the Equity of Pear Review,” under minor revision (for 3rd round), Management Science
Fay, Kayla A., Karen Schifferdecker, Shaun A. Golding, Linda M. Kinney, Ellie J. Kyung, Sean R. Halloran, Samuel Youkilis, Shoshana H. Bardach, Amanda Perry, Maureen B. Boardman, Rian M. Hasson, “Gaps in the Electronic Medical Record Contribute to Low Participation in Lung Cancer Screening,” under review at the Journal of Surgical Research.
Selected Work in Progress
“Unfair Artificial Intelligence Reduces Rates of Prosocial Punishment” with Raina Zhang, Chiara Longoni, Luca Cian, and Kellen Mrkva
“Lung Cancer Screening in a Rural Academic Health System Reveals Low False Positive Rates” with Rian M. Hasson and Karen Schiffendecker and the Dartmouth Levy Incubator Team
“The Slider Scale versus Text Box Effect: Moderation by Interface Considerations” with Manoj Thomas
“Shades of Gray: Scales and Truthful Disclosure” with Sarah Memmi and Manoj Thomas
Book Chapters
Rayport, Jeffrey F., Bernard J. Jaworski, and Ellie J. Kyung (2005), “The Interface Audit,” in Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers, Boston, MA: Harvard Business School Press, 207-228.
Rayport, Jeffrey, Bernie Jaworski, Ellie J. Kyung, and Dorsey McGlone (2004), “Human and Financial Capital,” in Introduction to e-Commerce, 2nd ed., New York, NY: McGraw-Hill/Irwin, marketspaceU, 367-410.
Jaworski, Bernard J., Jeffrey Rayport, Nancy Michels, Ellie J. Kyung, Jennifer Baron, Marco Smit, Rafi Mohammed (2001), “Market Communications and Branding,” in e-Commerce, New York, NY: McGraw-Hill/Irwin, marketspaceU, 169-211.
Case Studies
Pennings, Melissa, Ellie J. Kyung, Silvia Springolo (January 2003), “Driving Revenue through Usability: A Comparative Analysis of QVC.com versus HSN.com,” Marketspace Case Study, 1-14.
Rayport, Jeffrey, Madeline Choquette, Dickson Louie, and Ellie J. Kyung (2002), “iVillage.com,” in Cases in e-Commerce, New York, NY: McGraw-Hill/Irwin, marketspaceU, 283-301.
Rayport, Jeffrey, Dickson Louie, and Ellie J. Kyung (2002), “E-LOAN,” in Cases in e-Commerce, New York, NY: McGraw-Hill/Irwin, marketspaceU, 391-409.
Rayport, Jeffrey, Dickson Louie, and Ellie J. Kyung (2002), “CBS Marketwatch,” in Cases in e-Commerce, New York, NY: McGraw-Hill/Irwin, marketspaceU, 573-593.
Kyung, Ellie J. (September 2002), “A Study in Selling Simplicity: TechTarget,” Marketspace Case Study, 1-21.
Kyung, Ellie J. (April 2002), “The Challenge to Position for Transition: Eastman Kodak,” Marketspace Case Study, 1-10.